Consulting Services

With its Competence Center Sales, Kienbaum Management Consultants offers consultancy support for a vast range of issues relating to sales work. The focus of our interest lies in the following areas:

Strategic-conceptual work that calls for above-average emphasis on the factors for operational success (especially the human factor), such as

• Designing sales channel strategies, in particular multi-channel strategies,
• Developing compensation systems for field sales staff,
• Setting up mobile sales units,
• Defining sales processes,
• Designing leadership processes in sales.

Substantial structural transformations with considerable impact on the people or procedural organization of sales, such as

• Introducing comprehensive procedural changes, including the introduction of new sales workflow software,
• Realigning the sales organization.

Areas that demand thorough expertise and knowledge of the industry concerning

• Strategic or conceptual questions relating to online sales channels, e.g. for direct insurers or telecommunications service centres.
• Strategic or conceptual aspects of changes in the businesses environment, e.g. as a result of changing regulatory requirements for insurers, energy suppliers etc.