With globalization continuing its rapid advance, competition intensifying everywhere, and customers expecting more than ever before, companies around the world are facing a new set of challenges. Operational excellence defines structures and processes for the entire value chain that serve to achieve corporate goals across all organizational limits and boundaries – be they cost leadership or ambitious growth targets. It helps instil a culture of constantly revisiting, rethinking, and improving the systems and processes of the organizations.
Creating a culture of operational excellence is not achievable via structures, methods, or institutionalized processes alone. Its success depends on people seeing themselves as part of and engine for the continuous development and improvement process. Our operational excellence projects are always holistic transformations. That means: Our programs must not only produce tangible added value for our clients, but introduce a spirit of continuous improvement in the very fabric of the corporate culture. Only then is the lasting impact of our measures secured.